Customer Service job at Norbert's Athletic Products in CA

[NorbertsAthletic]

Want to put your gymnastics knowledge to use? We're looking for dynamic gymnastics-minded people to join the Norbert's team!

Full time and part time customer service / order processing / sales positions now available in Gardena, CA.

Job Description:

• Answer phone calls in a positive, pleasant manner.
• Receive and process phone, faxed and emailed orders and input into the system accurately.
• Communicate with customers by phone and email with exceptional customer service skills.
• Maintain a positive relationship with customers by promptly responding to requests, answering questions, resolving issues, and keeping them informed about order status.
• Handle administrative duties such as filing, inventory, generating spreadsheets.

Required skills:

• Knowledge about gymnastics industry and equipment.
• Excellent verbal and written communication skills using proper grammar and spelling.
• Pleasant, positive, patient, helpful, and engaging telephone and email demeanor.
• Ability to operate a computer with intermediate skills in Microsoft Word, Excel and email.
• Ability to multi-task and prioritize with a strong level of organizational skills.
• Punctual and dependable.
• Team player with great interpersonal skills and a “can do” attitude.

Preferred skills:

• Some general office experience.
• Willingness to travel a few days per year for gymnastic trade shows.
• Bilingual in Spanish.
• Experience with accounting software.

Please email your resume and cover letter to angela@norberts.net for consideration. Local applicants only please!