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  1. R

    Parents A few commonly accepted business fundamentals...

    It's easier/cheaper to keep customers you have than acquire new ones. An unhappy (ex-) customer will tell 10 people about their experience. A happy custoner will maybe tell one. I wish gym owners would learn this. If you're sensing a rant, you're right. I've been listening to a few fellow...
  2. R

    Hello!

    Long time lurker... Two girls in the sport over the years, D1 "retired" from club after (old) L6, D2 (2 yrs younger) now a L10. So we've been in this sport now for over 10 years (D1 started in pre-school, D2 the next year)...so don't be surprised to see a rant or two from our experiences over...

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