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Deleted member 18037
During the time I can count on one hand the number of times parents said "Thank you for taking the time out of your schedule to meet with us."
I have to say I am always mindful to say thank you when coaches spend time answering my questions. Always.
Spent my former life in sales support. Statistically, for every one good comment, review you will get 8 negatives. It is the way of the things. People are more likely to speak up when unhappy. Not so much when happy.
I think that is why I try to give postive and appreciative feedback when folks spend extra time with us.